Effective Date: February 22, 2020 (Updated: June 30, 2025)

Haven Real Estate Group (“we,” “us,” or “our”) is committed to respecting your right to privacy and protecting your information when you visit HavenRealEstateGroup.com or use our services. This Privacy Policy explains our information practices, including how we collect, use, and share your personal information.

This Privacy Policy is incorporated by reference into our Terms of Use. By using the Website or the Services, you consent to the terms outlined below.

What Information Do We Collect Automatically?

When you visit the Website or use our Services, we may collect information that does not identify you personally, including:

  • Browser and device type
  • IP address and MAC address
  • Access URLs
  • Date, time, and duration of your visit
  • Pages viewed and site interactions

This data helps us analyze trends, improve performance, and optimize the experience for our users.

Do We Use Cookies or Tracking Devices?

Yes. We use cookies and similar technologies to:

  • Store user preferences
  • Track site usage and engagement
  • Personalize content
  • Support marketing and advertising efforts

We may also allow third-party advertising partners to set cookies that collect non-personal information about your activity on our Website. You can disable cookies in your browser settings, though this may affect site functionality.

What Personal Information Do We Collect?

In the course of using our Services, you may provide us with personally identifiable information (“PII”), including:

  • Name
  • Mailing address
  • Email address
  • Phone number
  • Real estate preferences or related service needs

Some fields are required to access certain services. If you don’t provide required information, you may not be able to use that feature.

How Do We Use Your Information?

We use your information to:

  • Provide services and support
  • Contact you regarding listings, updates, or offers
  • Improve our website and offerings
  • Analyze market trends and user behavior (in aggregate)

By submitting your information, you agree to be contacted by Haven Real Estate Group via call, email, and text for real estate services.
Message and data rates may apply. Message frequency may vary.
You may opt out of text communications by replying “STOP”, or get help by replying “HELP.”
You can unsubscribe from emails via the provided link.

We may also use de-identified or aggregated data for business analytics and promotional insights.

How Do We Share the Information We Collect?

We do not sell or rent your PII to third parties.
Data will not be shared with third parties for marketing or promotional purposes.

We may share your information with:

  • Employees and internal agents
  • Providers of outsourced services (e.g., CRM, marketing, hosting, or support tools)
  • Real estate service partners such as lenders, inspectors, or title companies (unless you opt out)

All such parties are contractually obligated to use your data solely for the purpose of providing services and may not use it for other purposes.

We may also disclose your information if:

  • Required by law, subpoena, or government request
  • We believe it’s necessary to prevent fraud or harm
  • As part of a corporate merger, acquisition, or sale of assets

How Do We Protect Your Information?

We follow industry best practices to safeguard your personal information:

  • Encryption of PII
  • Secure servers and firewalls
  • Access restrictions with unique IDs/passwords
  • Regular security reviews

Please note that no method of data transmission over the Internet or electronic storage is 100% secure. We do our best, but we cannot guarantee absolute security.

You may update your information through your user account or by contacting us. Changes will only apply going forward—we cannot retroactively alter data already shared with third parties.

Linked Sites & Advertisements

This policy applies only to HavenRealEstateGroup.com. If you click on links or advertisements that lead to third-party websites, their privacy policies will apply. We do not control, endorse, or assume responsibility for third-party content or privacy practices.

California Privacy Rights

If you are a California resident, you may:

  • Opt out of the sharing of your personal information for marketing purposes
  • Request information about data shared with third parties in the past year (though we don’t share data for marketing)

To submit a request, email us through our “Contact” page with “California Disclosure Request” in the subject line. Include your name, email, mailing address, and preferred response method.

Note: We do not respond to “Do Not Track” browser settings.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect PII from minors. If we learn that a child has provided us with personal data, we will delete it immediately. Please notify us if you believe this has occurred.

Canadian Privacy Policy

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation.

Key principles include:

  • Limiting collection to what’s necessary
  • Limiting use and retention to defined purposes only
  • Safeguarding with appropriate technical and organizational measures
  • Providing transparency and access to your data upon request

Canadian residents may submit access or correction requests through our “Contact” page, including “Canadian Privacy Policy Inquiry” in the subject line.

Your data may be processed in the United States. Our service providers are subject to non-disclosure obligations and required to return or destroy data after use. U.S. courts and authorities may lawfully access your data.

General Disclosures

By using our Website or providing information via forms, calls, emails, or other digital means, you agree to the terms of this Privacy Policy.

We may revise this policy at any time by posting the updated version on our site. Your continued use of the site after changes are posted signifies your acceptance.

If you have any questions, you can reach us by completing the contact form on our website or by sending a written request to the address listed on our “Contact” page.
We do not accept notices via telephone or fax.